tbaji's commitment to responsible gaming
We believe entertainment should always be safe and controlled. tbaji provides all the tools you need to build healthy gaming habits and get support when needed.
What is responsible gaming and why does it matter?
Online casino and betting are purely a form of entertainment — and they are truly enjoyable only when you play within your limits. tbaji always wants every user to enjoy gaming in a healthy, informed and controlled way.
Responsible gaming means playing while keeping full control over your time, money and emotions. It does not mean you enjoy it less — in fact, you enjoy it more, because you know when to stop.
At tbaji we provide multiple responsible gaming tools and features — such as deposit limit setting, self-exclusion options, time limits and round-the-clock support in Bengali. Only those aged 21 and above are permitted to use this platform.
Our responsible gaming features
Deposit Limit Setting
You can set daily, weekly or monthly deposit limits. Once the limit is reached, the system will automatically stop accepting further deposits, keeping your budget safe. The minimum deposit amount is ৳300 — play in a planned way within this limit.
Self-Exclusion
If you feel gaming is becoming a problem for you, use the self-exclusion option. tbaji offers the ability to close your account for a set period or permanently — it is a brave and right decision.
Time Limits and Breaks
Using the time-out feature, you can take a break from gaming for a set period. It is possible to temporarily deactivate your account for 24 hours, 7 days or longer. Taking regular breaks is an important part of responsible gaming.
Age Verification
tbaji strictly enforces an age limit of 21+. Age is verified when an account is created. To protect minors, we advise parents and guardians to use family filter software so that children cannot access gaming sites.
Activity Review
You can view your gaming history, deposit and withdrawal records from your account at any time. Review your spending patterns regularly and make sure gaming stays within the bounds of your lifestyle.
24/7 Bengali Support
Contact our support team for any concern or issue related to gaming. Our live chat is available in Bengali 7 days a week, 24 hours a day. Your privacy will be fully protected.
Warning signs of problem gaming
If the following signs appear, it means gaming is moving beyond your control. If you experience these, seek help immediately.
Trying to chase losses
Placing bets repeatedly to try to recover lost money — this is a key sign of a problem.
Exceeding your budget
Spending more than the set budget or borrowing money to game.
Unable to stop
Unable to stop whether winning or losing — gaming has become a compulsion.
Impact on family and social relationships
Prioritising gaming over family, friends or work.
Hiding gaming activity
Hiding gaming habits from family or loved ones.
Mental restlessness
Feeling anxious, irritable or mentally unsettled when not gaming.
Ask yourself — self-assessment
Answer the following questions honestly. If you answer "yes" to more than three, contact our support team.
If the questions above concern you, remember that seeking help is not a weakness — it is a sign of courage. Our support team is always by your side.
How to use tbaji's protection tools
Set a deposit limit
Go to your account settings and set a maximum daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. If you want to increase a limit, a waiting period applies, giving you a chance to reconsider your decision.
Take a time-out
Take a break for any period from 24 hours to 6 weeks. During this time you will not be able to log in or carry out any gaming activity. Use the break to rest and spend time with family.
Activate self-exclusion
If you want a long-term or permanent break, choose self-exclusion. Once activated, you will not be able to play at tbaji for the specified period or permanently. This decision is irreversible — it is a protective step.
Contact support
Contact our live chat with any concern — support is available in Bengali 24 hours a day, 7 days a week. You can also reach us by email: [email protected]. Everything you share will be kept completely confidential.
For adults only
tbaji is strictly for those aged 21 and above. Keeping minors safe from gaming is our social responsibility. Parents and guardians are requested to activate family filters on children's devices.
Support and contact
24/7 Live Chat Support
Our Bengali-speaking support team is always ready for any question about gaming issues or using responsible gaming tools. Start a live chat and get a response within a few minutes.
Contact by email
For detailed support, email us at: [email protected] — we will try to respond quickly. Your identity and message will remain completely confidential.
Simple tips for responsible gaming
- Set a fixed budget before you start gaming and stick to it strictly.
- Do not treat gaming as a source of income — it is purely a form of entertainment.
- Instead of playing for long stretches at a time, take regular breaks and give time to family and friends.
- Do not game when you are tired, under stress or driven by emotion.
- Never game with borrowed money or money set aside for essential expenses.
- Stop at the right time — knowing when to stop even after a win is the mark of a smart gamer.
Responsible Gaming FAQ
Enjoy tbaji safely
Enjoy gaming responsibly. Browse our pages to learn more or contact us directly for support.