tbaji Privacy Policy
The security of your personal information at tbaji is our highest priority. This policy clearly explains how we collect, use, and protect your information.
Introduction and Purpose
tbaji ("we", "our") is committed to creating a safe, transparent, and trustworthy online gaming environment for players in Bangladesh. This privacy policy ("Policy") explains what personal information is collected from you ("user") while using our website tbaji.cam and all associated services ("Platform"), how that information is processed, who it may be shared with, and what your rights are.
We believe that protecting personal information is not just a legal obligation — it is a fundamental part of building a long-term, trustworthy relationship with our users. This policy is always written in clear, easy-to-understand language so you can follow it without difficulty.
What Information We Collect
When you register and use services on the tbaji platform, we may collect the following types of information:
2.1 Identity Information
- Full name and date of birth (for age verification)
- National ID number or passport details (where identity verification is required)
- Email address and mobile number
- Username and password (stored in encrypted form)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
- Deposit and withdrawal history
- Information about transaction amounts and timing
2.3 Technical Information
- IP address and device identifiers
- Browser type and operating system
- Usage data collected through cookies and log files
- Platform login times, session duration, and pages visited
2.4 Gaming Activity Information
- Types of games played and game history
- Bet amounts and outcomes
- Bonus usage and reward history
Purpose of Data Collection
We use your information only for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Age and Identity Verification: To ensure services are provided only to those aged 21 and above.
- Financial Transaction Processing: To complete deposits and withdrawals and to prevent financial fraud.
- Customer Support: To resolve your questions and complaints and to provide 24/7 live chat support.
- Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
- Responsible Gaming: To identify excessive gaming patterns and to provide assistance when needed.
- Service Improvement: To analyze user experience and further improve our platform.
- Legal Compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
tbaji handles your personal information with strict confidentiality. We may share information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third parties for payment processing, identity verification, data analytics, and infrastructure services. These organizations are permitted to use information only for specified purposes and are required to adhere to our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a government authority, or as required by applicable law. In such cases, we will provide only the minimum information legally necessary.
4.3 Business Changes
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In that case, we will notify you in advance and the new entity will also be required to uphold the standards of this policy.
We never sell or rent your information to advertisers or any other third parties.
Cookies and Tracking Technologies
The tbaji platform uses cookies and similar technologies to operate smoothly. Cookies are small text files stored on your device that improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the core functions of the platform — such as maintaining login sessions, managing security tokens, and securing financial transactions. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection), making each of your visits more convenient.
5.3 Analytics Cookies
Anonymous analytics data is collected to monitor and improve platform usage. You can control these cookies by changing your browser settings, though this may affect some platform functions.
Data Storage and Security
To protect your information, we have put in place industry-standard technical and organizational measures:
- SSL Encryption: All data transfers between you and our servers are secured with 256-bit SSL encryption.
- Password Hashing: Passwords are never stored directly — only encrypted hashes are kept.
- Access Controls: Only authorized staff can access your information, and only on a need-to-know basis.
- Regular Security Audits: Our systems undergo regular security testing.
- Data Backups: Your information is regularly backed up and stored in a secure location.
We retain your information only for as long as it is needed to provide services and meet legal obligations. After an account is closed, records may be kept for the period specified by applicable law.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights:
Right of Access
You can request a copy of the information we hold about you at any time.
Right of Rectification
You can request that any inaccurate information about you be corrected.
Right of Erasure
In certain circumstances, you can request that your personal information be deleted.
Right to Restrict Processing
In certain cases, you can request that the processing of your information be temporarily suspended.
Right to Data Portability
You can request your information in a structured, machine-readable format.
Right to Object
You can object to the use of your information for certain purposes, particularly for direct marketing.
Protection of Minors
tbaji strictly provides services only to those aged 21 and above. We do not intentionally collect any information from minors. Age verification is mandatory during the registration process.
If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account. If a parent or guardian suspects that their child has opened an account on our platform, please contact [email protected] immediately.
Third-Party Links and Services
Our platform is connected to the services of payment gateways (such as bKash, Nagad, Rocket, and Upay) and game providers (such as Pragmatic Play, Spribe, JILI). These third parties have their own privacy policies, and tbaji is not responsible for how your information is handled on their websites.
Through contractual agreements with our service provider partners, we ensure that they follow appropriate standards to protect your information.
International Data Transfers
Our servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we will ensure it receives protection equivalent to this policy. We follow international data protection standards and put in place appropriate contractual arrangements for data transfers.
Policy Changes
tbaji may update this privacy policy from time to time. If there are any significant changes, we will notify you in advance by email or through a notice on the platform.
Continued use of the platform after a revised policy takes effect will be considered your agreement to the new policy. We recommend visiting this page regularly.
The current version of this policy will always be available at tbaji.cam/privacy-policy, and the "Last Updated" date will be shown at the top of the page.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:
After you submit a complaint regarding your data protection, we will respond to you as quickly as possible and within a maximum of 30 business days.
Do you have questions about your privacy?
Our 24/7 support team is always ready to assist you in Bengali.
View FAQ